What is an agent in the context of insurance?

In the context of insurance, an agent is defined as an insurance producer who is authorized to act on behalf of an insurance company. This role encompasses a variety of responsibilities, including selling insurance policies, providing information about coverage options, and assisting clients with claims; essentially, the agent serves as an intermediary between the insurance company and its clients.

The core function of the agent is to facilitate the transaction of insurance products, ensuring that customers receive adequate coverage that meets their individual needs. By representing the insurer, agents help to build and maintain the company's relationship with clients, providing essential services and support throughout the insurance process.

This role is distinct from that of a customer, who seeks to obtain insurance, or an insurer that focuses on underwriting policies and assessing risk. While individual agents may have some input into policy creation, their primary role is not to create policies but to promote and sell the products offered by the insurance companies they represent.